State Farm® Insurance Agent Mark Murphy

"Very straightforward and professional. Was able to obtain competitive quotes easily. Made the process of changing insurance companies quite painless."

"Maria went above and beyond to help me with my claim. And followed through every other day to see if things were going good. Mark has a great staff. I've talked to others there as well. But Maria deserves a credit today. Because she really stepped up. I love this agency."

"Muy amables y muy atentos"

"I have just switched my auto and condo insurance needs to Mark Murphy State Farm Insurance. Not only did i get better rates, but i also received an exceptional service from Marylou who took care of the transition. She made the whole process very smooth, painless and professional. She explained everything, answered all of my questions and put my mind at ease. She gets 5 stars from me!"

"Marry Lou was very helpful in the information about what insurance would best fit me and my family."

"Marylou was very helpful when she’s says she’ll call you back she always does great agent"

"Maria is amazing, so helpful and very sweet!!"

"I had a great experience working with our
Agent Marylou she is always so attentive, helpful and very professional. I really appreciate how she makes sure we get the help we need and makes me feel comfortable to ask any questions I have. Also very helpful that she speaks spanish."

"Marylou was fantastic!!!! Super fast and efficient. Allstate takes forever and lost my buisness because Marylou gave me a quick quote / better deal!! She also was very sweet and thorough!!!"

"I would like thanks Mark and his team for excellent job they do. Mary
Lou is marvelous, very knowledgeable and with strong will to help and solve the problem. To entire agency tomb up. Thanks"

"⭐⭐⭐⭐⭐

Marylou is the absolute best! From beginning to end, she was incredibly helpful, patient, and professional. She took the time to explain everything clearly, from how my military discount was applied to the specific coverage I was receiving, making sure I understood exactly what I was paying for. She answered all my questions and made the entire process smooth, stress-free, and easy to understand. It’s refreshing to work with someone who genuinely cares about their customers and goes above and beyond to make sure they’re taken care of. I truly appreciate all her help and would highly recommend Marylou to anyone looking for an insurance agent who puts their customers first. Thank you, Marylou, for the outstanding service! You’re the absolute best!"

"I have been with Mark Murphy for over 30 years. They have always been courteous and attentive to anything and everything I have had a question about. Their communication with their clients is excellent."

"Always great service and worth the drive."

"Excellent team to work with, claims process so far has been very smooth"

"Worked with Agent Maria . She was very attentive to my request for the type of coverage and was able to get me a better policy at a lower rate ."

"He removes bad reviews so screenshot this! CHECK YOUR DEDUCTIBLE I seen a lady on reddit say he gave her a 10k deductible she was unaware and Statefarm wont do anything about it! So i checked mine and there it is! 10K how is that even a thing my car only worth $8,000.00 Im 21yrs old parents passed away I didn't know to check. He never asked nor gave me numbers we communicated via email I had my friends mom double check, glad I caught it before I needed to file a claim! Report him to the IDOI IMMEDIATELY don't waste time with corporate they do not care about us. I reported him they said he is already under investigation and all his policies are being reviewed. Statefarm is to big of a company to allow this agents to do this. We need a class action lawsuit immediately!"

"Maria Austin and mark do amazing job really love there customer service"

"Maria P was amazing. She personalized my coverage and followed up with me with a phone call. I trust her and would recommend her to my family and friends. Great job. Thank you!"

"I just wanted to send a quick note to share how absolutely wonderful Marilou has been! She made everything so much easier. She was incredibly patient and went above and beyond to answer every single one of my questions, always with such a kind and friendly attitude. It really felt like she knew the insurance process inside and out, and she explained it all in a way that made perfect sense, even for me. Huge thanks to her for making what could have been a confusing experience so smooth!

Sent from Yahoo Mail for iPhone"

"Wonderful service always! Marylou is incredibly helpful for all our insurance needs from person to business. Very grateful for this service!"

"Been a member at the Mark Murphy office for a very long while with great service. Most recently inquired about possible life coverage even though I have coverage through my employer, Marylou was patient and very infomatve through the process 7 stars to the team at Marks office⭐⭐⭐⭐⭐⭐⭐."

"I’ve been working with Mark Murphy’s auto and home insurance agency for decades. I’ve only occasionally requested compensation, mostly for parking lot auto damage, which were successfully handled. Recently, in the series of storms, a branch went through the roof of our garage. For this I worked with Maria out of Mark’s office who uploaded photos and repair proposals to the Claims office. Maria was a fantastic agent both friendly and professional who answered all of my concerns and quickly got the Claims department considering my situation. Kudos also to the Claims department for responding quickly to Maria’s frequent enquiries for progress. The claim was satisfactorily addressed thanks to Maria and the Mark Murphy agency."

"If you are looking to switch your insurance and lower your bills, consider contacting Mark Murphy State Farm, in Batavia, IL. After 20 years with the same insurance company, I decided to look at other options based on the advice of several friends, and State Farm came out on top.

I worked with Marylou to transition my homeowners, auto, and motorcycle policies, and I saved a significant amount of money by making the switch. She answered every question I had and ensured I felt comfortable throughout the entire process. Her pleasant attitude and timely responses made all the difference!"

"Besides having reasonable prices, the staff is great to work with. Very responsive."

"Austin has been absolutely amazing to work with! He made the entire insurance process easy to understand, answered every question we had, and took the time to make sure we had the best coverage for our needs. He’s knowledgeable, responsive, and genuinely cares about his clients instead of just trying to make a sale.

It’s rare to find someone who is this professional, friendly, and reliable. Anytime we’ve needed help, Austin has been quick to respond and always goes above and beyond. If you’re looking for a State Farm agent who truly has your best interests in mind, I can’t recommend Austin enough. Five stars all the way!"