State Farm® Insurance Agent Mark Murphy

"I’ve been working with Mark Murphy’s auto and home insurance agency for decades. I’ve only occasionally requested compensation, mostly for parking lot auto damage, which were successfully handled. Recently, in the series of storms, a branch went through the roof of our garage. For this I worked with Maria out of Mark’s office who uploaded photos and repair proposals to the Claims office. Maria was a fantastic agent both friendly and professional who answered all of my concerns and quickly got the Claims department considering my situation. Kudos also to the Claims department for responding quickly to Maria’s frequent enquiries for progress. The claim was satisfactorily addressed thanks to Maria and the Mark Murphy agency."

"If you are looking to switch your insurance and lower your bills, consider contacting Mark Murphy State Farm, in Batavia, IL. After 20 years with the same insurance company, I decided to look at other options based on the advice of several friends, and State Farm came out on top.

I worked with Marylou to transition my homeowners, auto, and motorcycle policies, and I saved a significant amount of money by making the switch. She answered every question I had and ensured I felt comfortable throughout the entire process. Her pleasant attitude and timely responses made all the difference!"

"Besides having reasonable prices, the staff is great to work with. Very responsive."

"Austin has been absolutely amazing to work with! He made the entire insurance process easy to understand, answered every question we had, and took the time to make sure we had the best coverage for our needs. He’s knowledgeable, responsive, and genuinely cares about his clients instead of just trying to make a sale.

It’s rare to find someone who is this professional, friendly, and reliable. Anytime we’ve needed help, Austin has been quick to respond and always goes above and beyond. If you’re looking for a State Farm agent who truly has your best interests in mind, I can’t recommend Austin enough. Five stars all the way!"

"I had a wonderful experience working with Austin. He was extremely professional, friendly, and responsive throughout the entire process. Austin took the time to understand my budget and worked diligently to find competitive pricing options that met my needs without compromising on quality.

His attention to detail, willingness to help, and commitment to providing excellent service truly stood out. I appreciated how quickly he responded to questions and how he went above and beyond to make sure I felt confident and comfortable with my decisions.

I highly recommend Austin to anyone looking for someone who is knowledgeable, dependable, and genuinely invested in helping his clients find the best options available."

"Austin saved my family and I hundreds of dollars when we switched our insurance with him. He is very attentive and helpful."

"Great service!!!"

"Marylou has been wonderful to work with. She’s always responsive, knowledgeable, and genuinely cares about helping her clients. Anytime I’ve had questions or needed assistance, she’s been quick to help and has made the entire process easy and stress-free.

I highly recommend Marylou to anyone looking for outstanding customer service and someone they can trust with their insurance needs. Thank you for all your help!"

"Great experience with Marilou, she is very nice and always answers all my questions in a timely manner! Will be recommending to all my family and friends"

"Mary Lou was very understanding and helpful setting up our home & auto bundle during the week we were without a computer."

"Switch to State Farm not just for the better rates but their customer service was exceptional. Marylou was very helpful in answering my questions and concerns."

"Everyone at the office is very helpful and gets back to me in a very timely manner about any concerns. Great customer service."

"Thanks Marylou! Professional and to the point."

"Mary Lou is a consummate professional and answer all of my questions thoroughly and makes the process so easy and efficient!

Troy Kerber
Longtime client of Mark Murphy State Farm"

"I was with Mark Murphy years ago, and thought I would try someone new. What a mistake I made. The rates are much better, the people are warm and friendly. It is like I came back home again. If you are looking for a fair quote as well as friendly people, give Mark Murphy State Farm insurance in Batavia a try.🤗"

"Super 👌"

"Hola muchas graciaa por su ayuda y tambien por contestar mi preguntas para tomar mi decisión sobre mi aseguranza en especial agradecerle a Marylou que fue de mucha ayuda explicándome sobre los servicios."

"I really appreciate the professionalism and the dedication Marylou has shown throughout my entire experience with Statefarm! Thank you ☺️"

"Thank you Marylou for helping us with our home and auto insurance. You made the whole process so easy. I am so grateful for your A++ service. We were able to save so much by switching over to State Farm. I will definitely recommend you to others so they can compare their current rates and experience the same savings. Thank you again for all your help!"

"Marylou helped me update my car insurance over the phone and made the process so easy and quick. So helpful with everything I ask every time. Amazing job"

"I have to give a special thanks to Marylou for excellent customer care she provides. She goes over and beyond to make sure I make payments and keep me updated with insurance coverage for my children's thank you so much to the State Farm family you guys ROCK!!!!"

"Great experience working with Marilou at Mark Murphy State Farm. She is always very helpful, professional, and quick to respond whenever I have questions. I currently have both my personal auto and commercial auto insurance with them, and she has made the process simple and stress-free. I highly recommend her if you’re looking for great service and someone who truly takes care of their clients."

"Worked with Marylou to get a quote for home and auto and she was very nice and explained the differences between my current policy and the one she offered. She was never pushy and very respectful"

"So thankful for our friend Marilou at State Farm! She helped my husband and me with our life insurance, and more recently with our car and home insurance too. As a busy family of 5, it means so much to have someone we trust looking out for us. Mari explains everything so clearly and always recommends what truly makes sense for our situation. Her office is in Batavia, but she helps families in Aurora and surrounding areas too. Highly recommend her! ♥️"

"I had the pleasure of working with Marylou regarding home and auto insurance quotes and she was exceptional in providing the quotes in a timely manner. She was very knowledgeable regarding the various coverage and answered all of my questions. She also assisted me with finding an agent in Mississippi for our vacation home. She went above and beyond to assist me when the agent in MS provided inaccurate information and she even reached out to them to advise them of their error. Based on all of her efforts and professionalism we decided to get coverage for our home and autos with this agent. She went above and beyond to assist me with our insurance needs and I appreciate her diligence. She’s a true asset to State Farm and Mark Murphy’s agency. Kudos to her for a job well done.

In addition, I’d like to acknowledge Mark Murphy for his assistance with helping me find another State Farm agent in Mississippi who was competent with handling our vacation home. Mark was extremely knowledgeable, professional and a pleasure to work with regarding all of our insurance needs."