
State Farm® Insurance Agent Mark Murphy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Taylor Cichon
February 28, 2025
"I left my previous state farm rep due to being told false and conflicting information all the time. I'm sad to say this office is no different. They had a thr primary driver for my car listed as a family member who hasn't lived with me since I have had my car and has never touched it. Overbill me all the time. I would not recommend state farm overall let alone either Batavia office."
"Taylor, thank you for returning my call and discussing your concerns. I appreciate your feedback and look forward to working with you in the future. Thank you again, Mark"
Kathryn Mullen
January 22, 2025
"Very helpful and knowledgeable and fast service. Easy easy easy on me!! I’m across state lines in WI and Mark is dual licensed so I was able to smoothly transition from IL to WI. Thank you Marylou and Mark Murphy State Farm!!!"
Monica Edwards
January 21, 2025
"Marylou is like the best, if their is ways to save money she always call with new promotions. I love that about her, she’s always a helping hand n knows how to work around your budget that way you’re not spending much. Very great worker, when you call ask for Marylou she’ll get you right, with whatever it is. Thank you for having good good people like her on your team."
Antonio DelReal
January 21, 2025
"Great experience and all my questions were answered and Marylou gave me excellent service."
Naomi Torres
January 10, 2025
"Switched to state farm because of this offices friendly agents! Marylou is so patient when it comes to explaining policies and speaks Spanish fluently! She definitely has her clients best interest and is a great asset to the company. Getting information and questions answered by her is like talking to a friend. Very personable. Will definitely recommend my family and friends to come see her for quotes ♥️"
Christian Rodriguez
January 9, 2025
"Best State Farm location in the area by far. My personal agent Marylou Varela has to be one of the best agents in the industry. I can always feel comfortable to seek for help at any time of the day. She does her best to fix any issues that I come across. She will always make everything right. I’ve been with several other insurance companies and not even if I put all the agents I’ve worked with in the past together can do what Marylou does for me. She is very passionate about her job and that’s what makes her unique. Very professional individual with a very firm and confident handshake. That alone can tell you a lot about a person. I will continue doing business with State Farm as long as she continues to be my agent. I highly recommend giving Marylou Valera an opportunity to make your life easier."
michael evans
January 8, 2025
"Marylou at Mark's office was such a great help with adding another vehicle/driver to my policy! Also made getting a renters policy easy peasy!! Love dealing with the people at Mark's office!!"
Pedro Perez
January 6, 2025
"Asegure mi SUV"
Christina Schultz
December 20, 2024
"I recently switched to State Farm insurance and Austin Rullo has been the best insurance agent I could ask for! Austin is professional, honest, and incredibly responsive. I needed a document sent to my loan company and he had it done within minutes. Not only that but he’s saved me well over a $100 on my insurance. I highly recommend going to Austin for any and all of your insurance needs!"
Parth Shah
October 10, 2024
"Marylou has been extremely helpful in making our switch to Mark Murphy state farm agency and took care of a number of things for us to make the transition easier. Great agency, very responsive and professional!"
Karissa Carrera
August 6, 2024
"Marylou made the process so easy and found me the best deals!"
Juan Perez
August 5, 2024
"Very helpful and always answer your questions."
Laura Thilgen Meier
August 1, 2024
"Austin was extremely responsive to our needs and was forthright with different options available to us. Really appreciated him and would recommend him!"
Lori Hessler
June 14, 2024
"I had State Farm with mark for years. All of a sudden, it was gonna be a $170. And then he put in the records that I had a claim in 2021. I did not have a claim. I just demanded a rental because someone else hit me and their insurance was paying for it. So, guess what my insurance went up because of that?"
"Hi Lori. Thank you for your comments and giving me the opportunity to look further into your accounts. I have tried to reach you by phone with no success. Please call me back so we can discuss and resolve your concerns. As you pointed out, we have worked together for many years with great success. I would love the opportunity to better explain your account changes. Mark"
Becky Bekkali
May 18, 2024
"Marylou has been extremely helpful with walking me through and additional policy for my new home owners insurance.. I have been with State Farm for year and they have never disappointed me!! Thank you for all of your help always!"
Beverly Hessler
May 16, 2024
"I've been with these guys since I was like 12....ok, 18, but really, they are a solid insurance company. I've had renters insurance with them, then homeowners with my houses. All my vehicles over the years, too. You really get what you pay for, and I've looked around, this is the place to go. Even after moving up to northern Illinois, I've stuck with Mark Murphy. He's a good guy, and the people in this office are too."
Leonor Vazquez
April 30, 2024
"Marylou and Veronica were very helpful with my small business policy, I had alot of questions, LOTS of questions, but no problem for the girls to handle, have been with Mark Murphy 's office for years and always have been very helpful for all my insurance needs."
jamie gaytan
April 19, 2024
"Really good price, very sweet ppl. Will recommend my family members."
Cheryl Leeds
April 11, 2024
"I worked with Marylou yesterday to change from Geico to State Farm. She helped me save so much money and was very friendly to work with."
Luke Her
April 5, 2024
"Worked with Marylou! Fast response and great rates!"
Ana Assumpcao
March 24, 2024
"Very helpful!"
Josh Sandoval
March 19, 2024
"I have been with State Farm for years. Today I spoke with Veronica about switching policies. She explained everything great and made everything easy."
Tim Ramseyer
March 14, 2024
"Our company has been with State Farm Mark Murphy for over 10 years. Their office and staff are very efficient and always get things done for us in a timely matter. Will not hesitate to keep using them."
John Smith
February 12, 2024
"Marylou was fantastic! She helped set up all of my insurance and was very thorough. She took the time to help me understand everything I was signing up for and also made sure the switch from my old insurance was seamless. Would highly recommend!"
Demarco Robertson
January 25, 2024
"I Greatly appreciated all the help given and patience shown working with me. Thank you!!"