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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Judith Petroskey

March 23, 2023

5  out of  5 rating by Judith Petroskey
"Marylou helped set up drive safe app on my phone.! Great help."

Anthony Miranda

March 23, 2023

5  out of  5 rating by Anthony Miranda
"Several months ago when I first signed up with State Farm Marylou was a great help! Not only did she help me set up my car insurance, but she did everything she could to lower my payment by providing me with multiple options. Called in today to make a payment and noticed that it was lowered by a decent amount. Long story short, she applied benefits and saved me 60 bucks! Would recommend her in a heart beat."

Debbie Jewell

March 8, 2023

5  out of  5 rating by Debbie Jewell
"Cannot even begin to explain how bizarre the issue was that I was having, but Marylou dug in to find out what was happening, even when the call center she contacted for further assistance showed no interest in helping out! Appreciate her and her commitment to resolving the issue."

Kelly Dickenson

February 28, 2023

5  out of  5 rating by Kelly Dickenson
"Marylou has been super helpful and kind helping my partner and I merge accounts and making life easier ad we purchase our first home. Thank you so much!"

bruno sky

February 4, 2023

5  out of  5 rating by bruno sky
"Fast promt and professional. Dealing with Marylou in getting insurance was a delight and she is professional."

Grace Lima

January 31, 2023

5  out of  5 rating by Grace Lima
"Had Austin help me out with my insurance and he was very helpful and quick with responses to questions. Would recommend!"

Denise Huelskamp

January 30, 2023

5  out of  5 rating by Denise Huelskamp
"After watching my auto & homeowner insurance go nowhere but UP, I called Mark Murphy’s State Farm office for a competitive quote and I’m glad I did! My call was answered by Austin Rullo who was personable, upbeat, positive, and efficient! Austin listened to my needs, answered all of my questions and saved me a lot of money while also providing more coverage than my current insurance. Thanks Austin… I’ll definitely recommend you to family and friends!!"

Austin Barrett

January 29, 2023

5  out of  5 rating by Austin Barrett
"Austin was great and answered all my questions! Very personable and very professional!"

Brenda Jean Jameson

January 28, 2023

5  out of  5 rating by Brenda Jean Jameson
"Austin is a really hard worker and provided excellent customer service."

Jai Chawla

January 27, 2023

5  out of  5 rating by Jai Chawla
"I worked with Marylou for Home and Auto Insurance. She was extremely helpful and patient to explain everything. I would highly recommend to work with her."

Calvin Avilez

January 25, 2023

5  out of  5 rating by Calvin Avilez
"Was a pleasure working with Austin, definitely recommend."

Lindsey Ballou

January 25, 2023

5  out of  5 rating by Lindsey Ballou
"Great office, Austin was very helpful!"

Atena Beit

January 24, 2023

5  out of  5 rating by Atena Beit
"Austin Rullo, was awesome. Incredibly helpful and knowledgeable! He took time to explain all of my options for the coverage I needed, which I appreciated. I highly recommend you to speak with Austin for all your insurance needs :)"

Kimberly Weiss

January 24, 2023

5  out of  5 rating by Kimberly Weiss
"Austin was very helpful with all of my questions and concerns."

Teagan OConnor

January 24, 2023

5  out of  5 rating by Teagan OConnor
"excellent service, and answered all of my questions."

Cheryl Davis

January 24, 2023

5  out of  5 rating by Cheryl Davis
"Had to add a household driver temporarily and they were able to do it quickly. Thanks for the great service!"

Travis French

January 21, 2023

5  out of  5 rating by Travis French
"Amazing help with policies and the service is amazing. Staff is incredible"

Riya Shah

January 20, 2023

5  out of  5 rating by Riya Shah
"Great experience! Austin Rullo was very professional and provided exceptional service. He went above and beyond to ensure all my needs were met."

Max Fontaine

January 18, 2023

5  out of  5 rating by Max Fontaine
"Great service and super friendly"

Cole M

January 18, 2023

5  out of  5 rating by Cole M
"I have been wanting to make the switch to State Farm for quite some time now… With a little one on the way soon, my wife and I have known we needed to upgrade to an insurance company that has our family’s back through thick and thin. Austin Ruslo was there to answer every question that my wife (Nancy) and I had. Stand up guy, and excited that we made the switch. Thanks State Farm of batavia!"

Jordan Hochstatter

January 18, 2023

5  out of  5 rating by Jordan Hochstatter
"Austin was amazing! Super helpful and made the process smooth and easy! Highly recommend!"

Dylan Trcka

January 6, 2023

5  out of  5 rating by Dylan Trcka
"Absolutely amazing experience with this State Farm location, Austin was an excellent! He truly cares about his customers, puts in the extra effort to ensure success. Thanks again Austin!"

Laura Vento

January 6, 2023

5  out of  5 rating by Laura Vento
"Austin was extremely helpful, professional and thorough when answering all my questions with renters insurance. Made the process super simple and would highly recommend this agency."

Kamile Ruz

January 6, 2023

5  out of  5 rating by Kamile Ruz
"Exceptional service, professional team and well above my expectations! Especially Austin, he was very knowledgeable and helpful!"

christina miller

January 6, 2023

5  out of  5 rating by christina miller
"Prompt and courteous service. I felt our best interests were important."