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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Parth Shah

Parth Shah

October 10, 2024

5  out of  5
rating by Parth Shah
"Marylou has been extremely helpful in making our switch to Mark Murphy state farm agency and took care of a number of things for us to make the transition easier. Great agency, very responsive and professional!"
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Karissa Carrera

August 6, 2024

5  out of  5
rating by Karissa Carrera
"Marylou made the process so easy and found me the best deals!"
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Juan Perez

August 5, 2024

5  out of  5
rating by Juan Perez
"Very helpful and always answer your questions."
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Laura Thilgen Meier

August 1, 2024

5  out of  5
rating by Laura Thilgen Meier
"Austin was extremely responsive to our needs and was forthright with different options available to us. Really appreciated him and would recommend him!"
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Lori Hessler

June 14, 2024

1  out of  5
rating by Lori Hessler
"I had State Farm with mark for years. All of a sudden, it was gonna be a $170. And then he put in the records that I had a claim in 2021. I did not have a claim. I just demanded a rental because someone else hit me and their insurance was paying for it. So, guess what my insurance went up because of that?"
We responded:
"Hi Lori. Thank you for your comments and giving me the opportunity to look further into your accounts. I have tried to reach you by phone with no success. Please call me back so we can discuss and resolve your concerns. As you pointed out, we have worked together for many years with great success. I would love the opportunity to better explain your account changes. Mark"
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Becky Bekkali

May 18, 2024

5  out of  5
rating by Becky Bekkali
"Marylou has been extremely helpful with walking me through and additional policy for my new home owners insurance.. I have been with State Farm for year and they have never disappointed me!! Thank you for all of your help always!"
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Beverly Hessler

May 16, 2024

5  out of  5
rating by Beverly Hessler
"I've been with these guys since I was like 12....ok, 18, but really, they are a solid insurance company. I've had renters insurance with them, then homeowners with my houses. All my vehicles over the years, too. You really get what you pay for, and I've looked around, this is the place to go. Even after moving up to northern Illinois, I've stuck with Mark Murphy. He's a good guy, and the people in this office are too."
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Leonor Vazquez

April 30, 2024

5  out of  5
rating by Leonor Vazquez
"Marylou and Veronica were very helpful with my small business policy, I had alot of questions, LOTS of questions, but no problem for the girls to handle, have been with Mark Murphy 's office for years and always have been very helpful for all my insurance needs."
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jamie gaytan

April 19, 2024

5  out of  5
rating by jamie gaytan
"Really good price, very sweet ppl. Will recommend my family members."
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Cheryl Leeds

April 11, 2024

5  out of  5
rating by Cheryl Leeds
"I worked with Marylou yesterday to change from Geico to State Farm. She helped me save so much money and was very friendly to work with."
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Luke Her

April 5, 2024

5  out of  5
rating by Luke Her
"Worked with Marylou! Fast response and great rates!"
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Ana Assumpcao

March 24, 2024

5  out of  5
rating by Ana Assumpcao
"Very helpful!"
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Josh Sandoval

March 19, 2024

5  out of  5
rating by Josh Sandoval
"I have been with State Farm for years. Today I spoke with Veronica about switching policies. She explained everything great and made everything easy."
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Tim Ramseyer

March 14, 2024

5  out of  5
rating by Tim Ramseyer
"Our company has been with State Farm Mark Murphy for over 10 years. Their office and staff are very efficient and always get things done for us in a timely matter. Will not hesitate to keep using them."
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John Smith

February 12, 2024

5  out of  5
rating by John Smith
"Marylou was fantastic! She helped set up all of my insurance and was very thorough. She took the time to help me understand everything I was signing up for and also made sure the switch from my old insurance was seamless. Would highly recommend!"
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Demarco Robertson

January 25, 2024

5  out of  5
rating by Demarco Robertson
"I Greatly appreciated all the help given and patience shown working with me. Thank you!!"
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Jessica Lopez

January 25, 2024

5  out of  5
rating by Jessica Lopez
"Great experience switching my auto insurance to Mark Murphy State Farm. Marilou Varela was so helpful and kind with assisting me in setting up a new insurance policy. She would always reach out and willing to provide quotes to help me and my family out. I really felt like she cared about providing me with the best possible coverage while saving me the most money. Her communication throughout the process was excellent and always took the time to answer my questions. Thank you so much Marilou for your excellent service and for helping me find the right insurance for the right price. If you’re looking for great service and great rates, ask for Marilou I highly recommend her!"
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Daniel lopez

January 25, 2024

5  out of  5
rating by Daniel lopez
"Called in for a home quote and Marilou help me out. As a first time buyer I did not understand half of what she was asking but she helped me understand and made sure that I was comfortable and Knowledgeable of what the policy offers. She gets 5 stars in my book!"
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Connor Beach

January 25, 2024

5  out of  5
rating by Connor Beach
"Everyone that works here is kind and efficient. They are quick to get quotes and make updates as needed. It has been wonderful having them in my corner for over 5 years. Soecial thanks to Marylou for answering all my bizarre insurance questions."
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Scott Prier

December 30, 2023

5  out of  5
rating by Scott Prier
"I switched my insurance to State Farm this week and had a great experience working with Marylou. I had received quotes from Marylou over the past year or two but elected not to change providers at that time. She would always reach out and willing to provide quotes with my changing family insurance needs, so this was the year I elected to change. Her communication throughout the process was excellent and always took the time to answer my questions. I look forward to working with Marylou and State Farm for my future insurance needs."
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Renee Ward

December 30, 2023

5  out of  5
rating by Renee Ward
"Marylou is extremely knowledgeable, and patiently helped me switch our auto and home insurances back to State Farm. Marylou helped us get much better rates for our autos and home! It was a great experience and a pleasure working with Marylou!"
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Brianna link

November 21, 2023

5  out of  5
rating by Brianna link
"Marylou was so helpful with assisting me in setting up a new insurance policy! Communication was quick and efficient and I’m glad to have State Farm now, because of her!! Definitely recommend her to help you with any of your insurance needs."
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Brent A

November 11, 2023

5  out of  5
rating by Brent A
"Mary Lou was great to work with. Very helpful and responsive"
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Laura Pinner

November 9, 2023

5  out of  5
rating by Laura Pinner
"Thank you so much MaryLou for you excellent service and help finding us the right insurance for the right price. We are so grateful and will be saving close to $200 a month due to making the switch to State Farm. Thank you for your kindness and the detailed information you provided us with. Take care"
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Fred Filiaggi

November 7, 2023

5  out of  5
rating by Fred Filiaggi
"I had a great experience recently moving my home and auto to State Farm. Marylou was extremely helpful, and made sure my coverages met my needs and the specifications that I wanted... And at a price that beat the competition! The transition was smooth and Marylou was there every step of the way. I haven't had a local agent in years and happy to have Mark Murphy and his team nearby."